What is this costing you?

Select the problem. Adjust the parameters. See the annual cost of an unmanaged system boundary.
Parameters
Direct participants in the broken process
20 people
Escalations, rework, clarification, workarounds
2 hrs/week
2 redesigns
Salary + overhead ÷ 1700 working hours/year
€75/hr
Annual Friction Cost
Total annual cost
€0
per year, recurring
Weekly friction cost–
Cost per redesign attempt–
Total sunk in failed redesigns–
Human Drain–
People absorbing repeated process failure carry an estimated €5K–€10K/yr in reduced capacity.¹
Repeated redesigns without resolution indicate hero dependency. One unplanned departure could halt this process entirely.
Break-even vs. Kingdom Noël engagement
–
Parameters
€80K/yr
% of intended users actively using the system
30%
Consulting, configuration, training, internal time
€120K
50 users
Annual Friction Cost
Total annual cost
€0
per year, recurring
Wasted license spend/year–
Impl. investment at risk–
Unrealized adoption gap–
Human Drain–
Teams running parallel workflows (old + new system) carry elevated drag. Low-adoption teams show 18–20% lower discretionary output.²
Break-even vs. Kingdom Noël engagement
–
Parameters
People whose departure caused measurable disruption
3 people
€85K
Your honest estimate
4 people
Annual Friction Cost
Total exposure
€0
realized + projected
Replacement cost per person–
Already realized (past 2 yrs)–
At-risk exposure (projected)–
Human Drain–
At-risk employees operate at reduced capacity before departure. Burned-out employees are 2.6× more likely to be actively job-seeking.³
Break-even vs. Kingdom Noël engagement
–
Parameters
License + maintenance + support contracts
€100K/yr
25%
Across all affected people combined
15 hrs/week
€75/hr
Annual Friction Cost
Total annual cost
€0
per year, recurring
Wasted system spend/year–
Workaround labor cost/year–
Combined annual drag–
Human Drain–
Workaround labor is visible here. The invisible part: people navigating broken systems carry reduced problem-solving capacity across all their work.¹
Break-even vs. Kingdom Noël engagement
–

Assumptions: replacement cost = 1.5× annual salary (industry standard: 50–200% depending on seniority and knowledge concentration). Kingdom Noël engagement cost estimated at €25,000–€45,000 for Foundation services; €15,000–€25,000 for Inward services. Break-even calculated against mid-range engagement estimate. All figures are annual recurring costs unless noted. This calculator models friction costs only – it does not model the value of improvements that compound over time. Human Drain is estimated at €7,000/person/year (conservative mid-range)¹; disengagement and reduced capacity cost employers €4,000–€20,000 per employee annually depending on role. Drag figures are estimates, not measurements. The Sociological Team Analysis (Service 02) measures the underlying conditions directly.

  1. Martinez et al. (2024), American Journal of Preventive Medicine.
  2. Meditopia / Gallup (2024).
  3. Gallup (2023).